The MacGuys+

We are looking forward to helping you with your questions. To start a new ticket or ask a question put in as many details as possible below and we'll get back to you as soon as possible.

If you want to check on the status of an existing ticket you can check that here by entering your Last name and Ticket number.

Get Help

Mac Tips

Unsubscribe from Marketing Email to Lighten Your Inbox Load

Are you overwhelmed by email? Is your Inbox filled with promotions, special offers, and the like? These messages aren’t spam—you almost always bought something from the company or have some sort of relationship with the sender—but that doesn’t mean you ...

Set Your Preferred Name and Photo for Messages in iOS 13

In your list of conversations in Messages, you probably have lots of people who have generic icons next to their names or numbers. You likely look like that to other people as well, but a new feature in iOS 13 ...

Clear Signs You’re About To Get Hacked … And What To Do NOW To Prevent It

Do you use the same password for everything? If you do, you’re not alone. We all have bad cyber habits, whether it’s reusing passwords or connecting to unsecured WiFi. These habits can ...

Invoke Split View More Easily in Catalina

Split View on the Mac helps you focus on your work in one app—perhaps a word processor—while providing access to one other app, like a Web browser. (Make sure “Displays have separate Spaces” is selected in System Preferences > Mission ...

MacBook Air Update Features Magic Keyboard, iPad Pro Gets a Trackpad

In a widely expected update, Apple has introduced a new MacBook Air that replaces the much-maligned butterfly keyboard with the new Magic Keyboard. The MacBook Air also gains faster processors, enhanced graphics, and more storage options, all for $200 less ...

Restore Files from Time Machine for Peace of Mind

You are backing up your Mac’s data, right? (No? Really? Open System Preferences > Time Machine and set up backups to an external hard drive. We’ll wait. Otherwise, the question is not if you’ll lose data, but when.)

Troubleshooting Steps for When Your Mac Won’t Print 

There’s little more frustrating than being unable to print a document when you need it. You choose File > Print, and nothing happens. Or, worse, macOS looks like it’s printing, so you focus on some other task, only to realize ...

Disable or Remap the Caps Lock Key to Avoid Accidental ALL CAPS

As you undoubtedly know, TYPING IN ALL CAPS is considered shouting on the Internet. Doesn’t it bug you when you accidentally tap the Caps Lock key and start writing in uppercase? The Caps Lock key is vestigial—it was invented as ...

How to Choose Between iCloud Photos and My Photo Stream

For quite a few years, Apple enabled users to download their iPhone or iPad photos to their Macs with a service called My Photo Stream. It wasn’t perfect, but it was free, and it did a decent job of ensuring ...

Preparing Your Organization for a Possible COVID-19 Quarantine

As of this writing, the respiratory disease COVID-19 has caused nearly 3000 deaths and infected over 80,000 people worldwide. There are relatively few cases in North America currently, but that could increase significantly. For high-quality information about COVID-19, turn to ...

Contact

The MacGuys+The MacGuys+ Logo $$$