The MacGuys+

We are looking forward to helping you with your questions. To start a new ticket or ask a question put in as many details as possible below and we'll get back to you as soon as possible.

If you want to check on the status of an existing ticket you can check that here by entering your Last name and Ticket number.

Please be sure to add your full address if you’d like to schedule an on-site visit. - Thank you.

Get Help

Mac Tips

The Hardware You’ll Need to Run Apple’s 2023 Operating Systems

At Apple’s Worldwide Developer Conference in June, the company unveiled the upcoming versions of its operating systems: macOS 14 Sonoma, iOS 17, iPadOS 17, watchOS 10, and tvOS 17. They won’t be available until September or October of 2023, and ...

Improve Privacy by Removing Metadata from Documents and PDFs

When we share data with others, we do so intentionally—a law firm sending a client legal documents, for instance. But those documents shouldn’t include ancillary information that might reveal other, more sensitive details. Because all digital files contain metadata—additional information ...

AirNow and Paku: Two Helpful Apps for Monitoring Air Quality

Smoke from wildfires is causing significant air quality problems for much of Canada and the US. It’s important to check the Air Quality Index (AQI) before spending a long time outside, and that’s especially true for sensitive populations (children, the ...

Convert Image Formats Directly in the Finder

If you need to convert images to JPEG, PNG, or (unlikely) HEIF, try this hidden Finder feature: Control-click an image in one of those formats or other common image formats like TIFF, GIF, or PSD, and choose Quick Actions > ...

Adjust AirPods Options in the Settings App

If you sometimes have trouble configuring your AirPods, here’s the trick. The AirPods settings screen is available only when the AirPods are connected to your iPhone, so you must open their case or put them in your ears. Once you ...

Consider Moving Your Mac’s Dock to the Side of the Screen

For most of us, our Mac’s screen is wider than it is tall, so longer Web pages and documents often benefit from more room from top to bottom. To maximize the amount of usable vertical space and reduce the need ...

Choosing the Best Mac for a College-Bound Student in 2023

Do you have a child starting college soon? It’s likely that your kid has been relying heavily on a computer throughout high school, but if it was a school-provided laptop or shared family computer, now’s the time to get them ...

Learn to Identify and Eliminate Phishing Notifications

Email may be the most common form of phishing, but it’s not the only one. Modern Web browsers support a technology that enables websites to display system-level notifications just like regular apps. These push notifications have good uses, such as ...

Apple Is Shutting Down My Photo Stream—Switch to iCloud Photos

Apple has quietly announced that it is shutting down the My Photo Stream service, the company’s first iCloud-based effort at helping users sync photos between devices. My Photo Stream had numerous limitations but was free and didn’t count against iCloud ...

Which Should You Use—a Mac, iPhone or iPad, or Web App?

Apps are everywhere these days, but it can be hard to remember that many exist in multiple versions. You can often run the same app on a Mac, an iPhone or iPad, and in a Web browser, each of which ...

Contact

The MacGuys+The MacGuys+ Logo $$$

Social Media