The MacGuys+

We are looking forward to helping you with your questions. To start a new ticket or ask a question put in as many details as possible below and we'll get back to you as soon as possible.

If you want to check on the status of an existing ticket you can check that here by entering your Last name and Ticket number.

Get Help

Blog

Will Trade Food for a Discount on your next Project, 5-15% off!

No, we are not starving our staff, we are sponsoring a Food Drive!  How will this work? We are offering a 1% discount for each item you donate up to 15% off. This is good for any on-site visit, in-shop One-2-One, or any ...

Getting Rid of an Old Mac? Prep It for Its Next Life

If a new Mac has recently arrived in your life, it may be time to hand your old Mac down to a friend or family member, pass it on to a coworker, or send it back to Apple for recycling. ...

Don’t Use Rules in Apple’s Mail to Send “Out of Office” Replies

It’s helpful to unplug occasionally and ignore email while on vacation or otherwise away from your work routine. And it’s a good idea to set up a vacation auto-responder to tell correspondents what to do in your absence. It might ...

iOS 12 Supports Password Managers for Faster Password Filling

For security reasons, we always recommend that you use a password manager like 1Password or LastPass to generate, store, and enter strong passwords in your Web browser. We hope you’ve been doing that because iOS 12 has a fabulous new ...

Slow Mac? Here’s How to Figure Out If You Need More RAM

No matter how fast your Mac was when it was new, the time will come when apps launch slowly, the spinning beachball appears more often, and everything responds sluggishly. Such problems won’t happen all the time, and you can often ...

Apple Disabled Group FaceTime to Prevent Pre-call Eavesdropping

A serious bug has been discovered in Apple’s Group FaceTime multi-person video chat technology. It allows someone to call you via FaceTime and then, with just a few simple steps, listen in on audio from your iPhone, iPad, or Mac ...

Two Ways to Convince a Wedged iPhone to Connect to the Internet

Every now and then, we’ve seen iPhones stop being able to access the Internet, either via Wi-Fi or a cellular data connection. Assuming that the Internet connection is working for other devices, there are two easy ways to reset your ...

Have You Learned iOS 12’s New Gestures on the iPad?

When Apple released iOS 12 in September 2018, the main change for iPad users was a revamped collection of gestures similar to those used by the iPhone X. As it turned out, these new gestures were in preparation for the ...

The Easiest Way to Give Someone Your Wi-Fi Network Password

You know the drill—a friend comes to visit and wants to get on your Wi-Fi network. You’ve written the password down somewhere, but where? Even if you have it handy, it’s a pain for your friend to type in. Since ...

Recover Drive Space by Deleting Old or Unnecessary Device Backups

If you’ve been good about backing up your iOS devices to iTunes on your Mac or to iCloud, give yourself a gold star! Both backup destinations are fine, but there’s one potential downside to iTunes backups: they can consume a ...

Contact

The MacGuys+The MacGuys+ Logo $$$