Every now and then, we’ve seen iPhones stop being able to access the Internet, either via Wi-Fi or a cellular data connection. Assuming that the Internet connection is working for other devices, there are two easy ways to reset your iPhone’s connection and get it working again. First, enable Airplane mode to shut off the iPhone’s radios—bring up Control Center and tap the Airplane mode button. After a few seconds, tap the button again to turn it off. Second, if toggling Airplane mode doesn’t work, power down the iPhone by pressing and holding the top or side button (iPhone 8 or earlier) or both the side button and a volume button (iPhone X or later) until the slider appears (or go to Settings > General > Shut Down). Drag the slider to turn off the iPhone. Once the phone is powered down, hold the side (or top) button again until the Apple logo appears. In just a moment, your phone will be back on, and you should be able to access the Internet normally.

Two Ways to Convince a Wedged iPhone to Connect to the Internet

 


Would you like to be a Power User? Sign up for "The Fix" our Mac Tips and Tricks newsletter here.
If you have any questions you can reach The MacGuys+ at 763-331-6227 or schedule an on-site visit here
#1 Trusted Mac Support in Minneapolis and St. Paul