We don’t want to belabor the point, but multinational tech companies like Apple, Facebook, and Google will never call or text you personally out of the blue. So if you get a call or text purporting to be from such a company, it’s 99.9% likely to be a scam, and you should ignore it regardless of whether the caller ID seems legitimate. If you’re still worried, look up the company’s tech support phone number separately—never respond directly to such a call or tap a link in a text—and discuss the situation with the support reps. There are a lot of phone and text support scams going around claiming to be Apple or Google, to name a few. These calls are scams, do not respond to them. And never provide them with access to your computer or Credit card information. These scams are tricks to get access to your Credit card information, computer or both.
If you're unsure, give us a call, and we’ll talk it through with you to be sure you don't get Scammed! There are also ways you can add these bogus calls or texts to a blocked caller list so you don't get them again.